POSITION TITLE (Oracle title)

SENIOR ADMINISTRATOR

WORKING TITLE

Senior Administrator-HR Licensure 

SCHOOL/DEPARTMENT

Human Resources

LOCATION

Crossroads III, Cary, NC

PAY GRADE

Senior Administrator Band 3

FLSA STATUS

Exempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek 

POSITION PURPOSE:

Responsible for the licensure process by serving as a liaison between the NC Department of Public Instruction (NCDPI) and Wake County Public School System (WCPSS) professional employees to ensure certification requirements are met and to minimize salary audit exceptions.

MINIMUM QUALIFICATIONS:  

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Extensive knowledge of polices governing North Carolina Professional Educator’s Licensure requirements;

• Extensive knowledge of public school’s salary administration;

• Considerable knowledge of Microsoft Office specifically Word, Excel, Access, and Power Point; Google Apps;

• Considerable knowledge of database systems with the ability to analyze and organize data within large, complex databases;

• Effective time management skills with the ability to meet deadlines;

• Critical thinking and problem-solving skills;

• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;

• Ability to understand, interpret, and apply specific rules and regulations governing license and salary administration;

• Ability to establish and maintain effective working relationships with school system staff, the public, and external agencies.

EDUCATION, TRAINING, AND EXPERIENCE

• Bachelor’s degree in human resources, business, or education; AND

• Five years of experience related to teacher licensure and salary administration; OR

• An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.

CERTIFICATION AND LICENSE REQUIREMENTS

• Must hold and maintain a valid motor vehicle operator’s license according to the State of North Carolina requirements.

PREFERRED QUALIFICATIONS:

• Experience using Oracle based accounting systems;

• Experience using the NCDPI Online Licensing Program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Manages the licensure and renewal process of certified staff at an assigned set of school/office sites to ensure they are licensed appropriately for the position in which they are serving.

2. Assists current employees and the general public with questions on employment and licensure, etc.

3. Evaluates credentials of candidates for licensed positions to determine eligibility for employment. Reviews eligibility for rehires, including maintenance of salary (master’s pay or National Board for Professional Teachers Standards (NBPTS) pay), and contract type eligibility for each new hire.

4. Reviews and assists in processing required changes/updates to reduce or eliminate state salary audit exceptions.

5. Responsible for collecting affidavits, ensuring there are signatures from the individual teacher, their principal, their district Superintendent, and a signed agreement from the local Board of Education Chair. Oversees the submission of the affidavits, ensuring they are sent electronically and in hard copy form (per the NC DPI required).

6. Coordinates the resolutions of licensure and chart of accounts issues resulting in salary audit exceptions by working directly with the Senior Director, educators, and Compensation Services.

7. Attends meetings and professional development, as needed, to stay abreast of current policies and procedures relating to licensure and salary.

8. Attends and participates in recruitment events to assist candidates and school system staff with any licensure questions.

9. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff and staff members. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work involves occasionally driving automotive equipment.

EFFECTIVE DATE:  7/2025

DISCLAIMER:  The above statements are intended to describe the general purpose and responsibilities assigned to this position.  They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position.  This description may be revised by HR and approved at any time.