Wake County Public Schools

Secretary, Area Superintendent (Northern)

Job Locations US-NC-Cary
ID 2025-13713
Location Name
Northern Wake County - 906
Address
Crossroads I, 5625 Dillard Drive
Category
Other
Position Type
Regular Full-Time
Pay Grade Compensation
Noncertified Grade 25
Posted Date
3 hours ago(11/14/2025 8:47 AM)
Availability Date
2/2/2026

Overview

POSITION TITLE (Oracle title)

SECRETARY (AREA SUPERINTENDENT)

 

WORKING TITLE

Secretary

 

SCHOOL/DEPARTMENT

Area Superintendent

 

LOCATION

Crossroads I, Cary, NC

 

PAY GRADE

Noncertified Grade 25

 

FLSA STATUS

Nonexempt

 

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

 

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings or weekends)

 

POSITION PURPOSE:

Performs secretarial duties and provides administrative support to the area superintendent. Provides support to school based administrative staff and interacts with Central Office staff, school staff, and the general public.

 

MINIMUM QUALIFICATIONS: 

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

  • Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps;
  • Considerable knowledge of bookkeeping and accounting procedures;
  • Effective time management skills;
  • Excellent customer service skills with the ability to calmly route concerns to appropriate staff;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to read, interpret, and communicate Board policies;
  • Ability to handle a large number of incoming calls;
  • Ability to work independently without close supervision;
  • Ability to establish and maintain effective working relationships with school system staff, parents, external agencies, and the public.

 

EDUCATION, TRAINING, AND EXPERIENCE

  • High school diploma or equivalent;
  • Some post-secondary education or training;
  • Experience in a secretarial or related field;

 

CERTIFICATION AND LICENSE REQUIREMENTS

None

 

PREFERRED QUALIFICATIONS:

  • Experience using Oracle business applications.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Performs secretarial duties and provides administrative support to the area superintendent.
  2. Serves as the initial contact person for visitors and answers incoming phone calls to the office.
  3. Manages the office in the absence of the area superintendent.
  4. Processes confidential materials such as principal evaluations and telephone messages.
  5. Assists school administrators and secretaries by providing answers to varied questions or directing them to appropriate personnel.
  6. Assists with managing various budgets in the area superintendent’s office.
  7. Prepares board materials to be submitted to the Board of Education.
  8. Schedules interviews and corresponds with applicants, as directed.
  9. Generates effective correspondence, presentations, reports, and other documents as directed by the area superintendents.
  10. Purchases office supplies, equipment, and miscellaneous items (i.e., books, pens, banners, etc.).
  11. Facilitates travel arrangements and conference registrations for the area superintendent.
  12. Performs other related duties, as assigned.

 

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This position operates in a professional office and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, parents, staff members of external agencies, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work frequently requires driving automotive equipment.

 

EFFECTIVE DATE:  10/2023

 

DISCLAIMER:  The above statements are intended to describe the general purpose and responsibilities assigned to this position.  They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position.  This description may be revised by HR and approved at any time.

 

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